FAQ
Good questions. Clear answers.
Start with the essentials. Can’t find your answer? Our team replies on WhatsApp.
GENERAL
Who can order from Aleesar?+
Where are you based?+
How do I get started?+
WHOLESALE & ORDERING
Is there a minimum order?+
How long does delivery take?+
How do I see wholesale prices?+
How do returns work?+
How do I pay?+
SOURCING
Can you help with an existing product?+
What are the minimum quantities and lead times?+
Do you check quality?+
Can you deliver to our own warehouse?+
SHIPPING & LOGISTICS
What is the difference between FCL and LCL?+
Do you handle customs?+
Who pays duties and import taxes?+
Can you ship pallets and full trucks?+
CUSTOMER PORTAL
Who gets access to the customer portal?+
Is tracking included?+
What is Aleesar Restock?+
Is the data in the previews real?+
YOUR NEXT ORDER
Europe is waiting. Let’s stock your shelves.
Tell us what you sell and where. We come back with a price list or a sourcing plan within one business day.
FAQ
Good questions. Clear answers.
Start with the essentials. Can’t find your answer? Our team replies on WhatsApp.
GENERAL
Who can order from Aleesar?+
Where are you based?+
How do I get started?+
WHOLESALE & ORDERING
Is there a minimum order?+
How long does delivery take?+
How do I see wholesale prices?+
How do returns work?+
How do I pay?+
SOURCING
Can you help with an existing product?+
What are the minimum quantities and lead times?+
Do you check quality?+
Can you deliver to our own warehouse?+
SHIPPING & LOGISTICS
What is the difference between FCL and LCL?+
Do you handle customs?+
Who pays duties and import taxes?+
Can you ship pallets and full trucks?+
CUSTOMER PORTAL
Who gets access to the customer portal?+
Is tracking included?+
What is Aleesar Restock?+
Is the data in the previews real?+
YOUR NEXT ORDER
Europe is waiting. Let’s stock your shelves.
Tell us what you sell and where. We come back with a price list or a sourcing plan within one business day.